I have been using a cpap machine for about 6 years with no problems! That machine is set to a setting of 7. Because I was anticipating a lot of travel, I purchased a small travel cpap and provided the original prescription. The machine, a Probasics ZZZPap, was set to 7.
When it arrived, I wanted to test it out. Imagine my surprise when I realized that the amount of air flow from this machine was drastically less than my other cpap. I cannot figure this out. I probably had the machine on for 1 minute, but there was no way I could use it.
When I contacted the company from whom I purchased the device, they said that I could send it back, but that they would not give me a credit because the device was used.
Before I go through the hassle of returning this machine, can anyone enlighten me as to why this new machine set at 7 would produce less air flow?
I really need a small machine for travel and now I am very disheartened. Any advice would be greatly appreciated. Thank you.

